Description

So you have encountered a fraud situation within a payment system. What happens next? This session takes a practical, operations-focused approach to identifying, responding to, and managing fraud across multiple payment channels. Participants will learn how to take decisive action when fraud occurs, minimize potential losses, and apply consistent response strategies across payment types.

The session will cover real-world fraud scenarios, including check forgeries and alterations, unauthorized ACH entries, card disputes, and fraudulent wire requests. By examining these common situations, attendees will gain actionable guidance to strengthen fraud prevention efforts, improve recovery processes, and enhance coordination across teams when fraud incidents arise.

Who Should Attend:
This session is designed for deposit operations staff, fraud and risk managers, treasury management professionals, compliance officers, auditors, and IT professionals, as well as individuals responsible for implementing fraud prevention strategies. It is also well-suited for those seeking a refresher on key payments topics, accreditation candidates, and professionals earning AAP or APRP continuing education credits. 

$80 Member / $160 Non-Member 

3.6 AAP / AFPP / APRP Credits | CTP Credits May Apply 

9:00 am - 12:00 pm HST

Lunch will be provided.

PacPay COMP Codes may be applied toward registration.